We bring news that matters to your inbox, to help you stay informed and entertained.
Terms of Use and Privacy Policy Agreement
WELCOME TO THE FAMILY! Please check your email for confirmation from us.
News
Some customers lost service for hours
DALLAS (AP) — AT&T says it will give affected customers $5 each to compensate for last week’s cellphone network outage that left many without service for hours.
The Dallas-based company said on its website that customers will get the $5 credit on their account within two billing cycles. The credit does not apply to AT&T Business, prepaid service, or Cricket, its low-cost wireless service. AT&T said prepaid customers will have options available to them if they were impacted, although it did not elaborate on what those options might be.
The outage knocked out cellphone service for thousands of its users across the U.S. starting early Thursday before it was restored. AT&T blamed the incident on an error in coding, without elaborating, and said it was not the result of a cyberattack.
Associated Press
Associated Press
Associated Press
Associated Press
Associated Press
Cortney Wills
Ashlee Banks
Associated Press
Never miss a beat: Get our daily stories straight to your inbox with theGrio’s newsletter.
STREAM FREE
MOVIES, LIFESTYLE
AND NEWS CONTENT
ON OUR NEW APP